Contact Us

Last Updated: May 6, 2026

Customer Support Hours

Monday – Friday, 9:00 AM to 6:00 PM (Eastern Time)

How to Reach Us

Email (recommended for orders, returns, refunds): info@amsoil.sbs – please include your order number

Phone: +1 (912) 786-1839

Live Chat: Available during business hours

Business Address (Mail & Returns)

amsoil.sbs

153 Sabinas Way

Saint Marys, GA 31558

United States

Note: This is our business mailing address. We do not have a physical retail store open to the public. Please do not visit this address without an appointment.

Returns

Do not send returns without prior authorization.

To start a return, email info@amsoil.sbs with your order number and reason. Upon approval, you will receive a return authorization and a prepaid return shipping label.

Response Time Commitment

Email: within 24 hours during business days
Phone: immediate assistance during hours, or voicemail returned next business day
Return requests: responded to within 1-2 business days

If you do not receive a response within the stated timeframes, please check your spam folder or contact us again.